Services & Terms

TERMS:
Our payment terms are Cash in Advance except for established accounts.  For your convenience we accept MasterCard, Visa, American Express and Discover.  On certain orders there will be a security deposit required.

RESERVATIONS:
For advance reservations a 25% deposit is required. This is your assurance that the desired equipment  will be available for your special event.  However, the deposit is non-refundable in the event of a cancellation.

QUALITY:
All equipment is of the highest quality and well maintained. All items are thoroughly checked, serviced and cleaned after each use. All food service items are washed, sterilized and wrapped upon rental. For sanitary reasons all equipment must be returned clean and in its original racks. Linens must be returned dry. All items returned dirty are subject to a cleaning charge.  

DELIVERY & PICK-UP:
Charge for delivery is determined by the distance from our center.

Delivery is to a garage or first floor.  Any other arrangements must be made in advance, with a special
charge quoted.
Tables and chairs will be delivered and stacked. They must be restacked for pick-up. Chairs that are
bagged upon delivery must be returned that way or additional charges will apply.

Delivery and pick-up will be at the Lessor's convenience. Someone must be at home on the days
scheduled.

In order to provide efficient and dependable service to all of our customers, 24-48 hours advance notice
is generally required. We will, however, provide emergency, off-hours and late night service whenever possible for an additional charge.

Delivery must be made to, and equipment must be kept in a sheltered location protected from the
elements. Responsibility for the equipment remains with the Lessee from the time of pick-up.

If equipment is unavailable for pick-up, client agrees to pay an additional pick-up charge plus any
additional rental charges accrued.